Data protection

Gambl Privacy Policy — your data is completely safe with us

How your personal data is collected, used, and protected — it's all laid out clearly in gambl's Privacy Policy. No fine print, no hidden terms.

Last updated: January 2026

Why is your data safe with gambl?

We believe transparency is the best form of security

Encrypted storage

All your personal and financial data is protected with SSL and AES-256 encryption. No third party can access this information.

Your data is never sold

Gambl never sells your personal information to advertisers or third parties. Your privacy is not a product.

Your Control

You can request to view, correct, or delete your data at any time. Your data belongs to you.

KYC protection

Documents submitted for identity verification (NID, passport) are stored under strict security and used solely for the verification process.

Cookie Transparency

We are fully transparent about which cookies we use and why. You can update your cookie preferences at any time.

Breach notification

In the event of a data security breach, affected members will be notified by email within 72 hours.

1Introduction

Gambl (gambl.ws) is a trusted online gaming platform built for bettors in Bangladesh. We believe your privacy is a fundamental right, and this Privacy Policy reflects our commitment to upholding it.

This Privacy Policy explains in detail what information gambl collects, how it is used, who it may be shared with, and the steps we take to protect your data. By using the gambl website or app, you are considered to have agreed to this policy.

This policy may be updated periodically. You will be notified of any changes via email or platform notifications, so we recommend revisiting this page from time to time.

In brief: Your information is used solely to improve our services and keep your account secure. It is never sold to third parties — ever.

2Information we collect

Gambl only collects information that is necessary to provide its services, ensure security, and meet legal obligations. The table below breaks down the data we collect by category:

Data type Example Reason for Collection
Identity Information Name, date of birth, gender, nationality Account creation and KYC verification
Contact information Mobile number, email address Communication and security notifications
Identity information NID number, passport number, photo Age verification & fraud prevention
Financial Information Mobile banking number, transaction history Payment Processing & Anti-Money Laundering
Usage data Bet history, login timestamps, device information Service improvement & personalization
Technical Information IP address, browser, operating system Security & fraud detection

Gambl does not collect any information beyond what is listed above. We never ask for data relating to your health, political views, or religious beliefs.

3How we collect information

Gambl collects your information through several methods:

  • Directly from you: You provide information directly when filling out the registration form, submitting KYC documents, contacting support, or making a payment
  • Automatically: Technical information is automatically collected through cookies, web beacons, and log files while you use the website or app
  • From third parties: Limited information may be received from payment providers (bKash, Nagad, Rocket) and identity verification services
  • From public sources: Publicly available information may be verified for fraud detection purposes

Please Note: gambl will never ask for your password, OTP, or full card number over a phone call or email. Any such request is likely a scam.

4Purpose of data use

Gambl uses the information collected for the following specific purposes:

  • Creating and managing your account and ensuring its security
  • Processing deposits, withdrawals, and betting transactions
  • Completing age and identity verification (KYC)
  • Compliance with Anti-Money Laundering (AML) regulations
  • Fraud and duplicate account detection
  • Customer Support & Dispute Resolution
  • Personalizing your platform experience
  • Sending relevant offers and bonus notifications (with your consent only)
  • Meeting legal and regulatory obligations

Your information will only be used for the purposes stated above. Your consent will be obtained before it is used for any other purpose.

If you no longer wish to receive marketing messages from gambl, you can unsubscribe at any time through your profile settings.

5Data sharing policy

Gambl does not sell your personal information to third parties. However, data may be shared with specific third parties in limited circumstances:

  • Payment providers: bKash, Nagad, Rocket, and similar services — only the details needed to complete transactions
  • Identity verification services: Licensed third-party providers for KYC processing
  • Technical Infrastructure: Secure cloud storage and hosting providers
  • Legal authorities: Upon a court order or a lawful request from a government authority
  • Anti-fraud organizations: International Betting Fraud Prevention Network

All third parties listed above are contractually bound to uphold the same privacy standards. They may not use your data beyond what gambl has authorized.

Important: Except where prohibited by law, we will make reasonable efforts to notify you before sharing your information with any government body or investigative authority outside of a legal obligation.

6Cookies & Tracking

The gambl website uses cookies and similar technologies to enhance your browsing experience. We use three types of cookies:

  • Essential Cookies: To maintain login sessions and ensure platform security. The site may not function properly without these.
  • Functional Cookies: To remember your language preference, display settings, and similar choices.
  • Analytics cookies: Used to understand which pages are most visited — fully anonymized.

You can block or delete cookies through your browser settings. However, disabling essential cookies may prevent certain features from working, including account login.

7Data Retention Period

Gambl does not retain your data longer than necessary. Retention periods vary depending on the type of information:

  • All data is retained for as long as your account remains active
  • Financial transaction records are retained for a minimum of 5 years after account closure (legal obligation)
  • KYC documents may be retained for up to 3 years after account closure
  • Customer support chat records are retained for up to 1 year
  • Technical log files are retained for a maximum of 90 days

Once the designated retention period expires, data is securely deleted or fully anonymized so that you can no longer be identified.

8Your rights

As a gambl member, you have the following rights regarding your personal data:

Right of Access

The right to know what personal information we hold about you

Right to Rectification

The right to request correction of inaccurate or incomplete information

Right to Erasure

The right to request deletion of your data under certain circumstances

Right to Restrict Processing

The right to request restriction of data processing in certain circumstances

Data portability

Right to Data Portability

Right to Object

Right to object to marketing or specific types of data processing

To exercise these rights support@gambl.ws-. We will respond within 30 days. In some cases, legal or regulatory requirements may prevent us from fully complying — if so, we will explain why.

9Children's privacy

Gambl is an adult platform. We do not knowingly collect any information from anyone under the age of 18.

If we become aware that a minor has created an account, it will be closed immediately and all associated data will be deleted. If a parent or guardian believes their child has registered on gambl, please contact us.

Parents and guardians are advised to use parental control software to prevent minors from accessing betting platforms.

10Policy Updates

Gambl may update this Privacy Policy from time to time. In the event of changes:

  • The "Last updated" date at the top of this page will be changed
  • Email notifications will be sent for significant changes
  • A popup notification may be displayed upon logging in to the platform
  • Continued use of the platform after changes are made will be considered acceptance of the updated policy

To request a previous version of this policy, contact us at support@gambl.ws. We'll give you reasonable notice before any changes take effect so you can make an informed decision.

11Contact

For any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us:

  • Email: support@gambl.ws
  • Response time: Within 24 to 48 hours on business days
  • Data Protection Requests: Use "Privacy Request" as the email subject line

We take any privacy concerns you have seriously. Our team is always here to help.

Email us directly: support@gambl.ws — We're here to help with any privacy-related concerns.

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Start betting in a secure environment

Your information is fully secure at gambl. Register now and enjoy a platform you can trust.

By registering, you agree to our Terms & Conditions and Privacy Policyyou are agreeing to.

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